Reserved a full size vehicle. Upon arrival.at budget, although plenty of full size cars on lot, they gave me a huge white pick up truck. I called budget customer service that night and they advised me to go back in the morning and they promised me a full.size car. Upon arrival in the morning, still saw plenty of full size cars on lot. The agent told me they were all reserved and wouldn't swap the truck. I informed him that i too had a reservation for a full size car the day before and didn't give me one. After a lot of discussion, he gave me a smaller car ( which I would have been ok with ). Problem then was that he didn't know how to open the trunk.for our luggage. Had to get yet another car. Whole process took over 45 minutes. Made me a bit nervous since I was driving next to catch a flight. Would not recommend this location.