Fly from
Fly to
Route
Depart
Return
Price
LondonMthatha
LHR - UTT
LHRUTT
London Heathrow
Thu 28/11
18:40-13:45
2 stops17h 05m
Mthatha Umtata
Wed 11/12
14:15-08:05
2 stops19h 50m
LondonMthatha
LHR - UTT
LHRUTT
London Heathrow
Mon 25/11
21:15-13:45
1 stop14h 30m
Mthatha Umtata
Wed 11/12
14:15-04:45
1 stop16h 30m
Overall
Boarding
Entertainment
Food
Crew
Comfort
Reviews
First issue, I have travel 3 time to London in the last 18 months and each time you have damaged my luggage. Second issue, was that I had to prove in London to the check in counter clerk that I had paid for one of my check in bags online already, which it was good thing that I printed my receipt to prove it, then she charge me for the second bag I had, which I did not have a problem with as that is the policy. Third issue, was that the new suitcase that was a replacement for the damage suitcase and that I had to pay for as my as my check in luggage failed to be put on the plane, now several of my items failed to come home with me and there is no telling when I might receive them. Fourth issue, was that several bag did not get loaded and staff member at the airport was overwhelmed by the number of people trying to get information of what they needed to do for getting their bag delivered to to, there should have been more staff on hand since there was such a big issue with missing bags! The flight itself was a good flight and the onboard staff were excellent.
Overall
Boarding
Entertainment
Food
Crew
Comfort
Reviews
First issue, I have travel 3 time to London in the last 18 months and each time you have damaged my luggage. Second issue, was that I had to prove in London to the check in counter clerk that I had paid for one of my check in bags online already, which it was good thing that I printed my receipt to prove it, then she charge me for the second bag I had, which I did not have a problem with as that is the policy. Third issue, was that the new suitcase that was a replacement for the damage suitcase and that I had to pay for as my as my check in luggage failed to be put on the plane, now several of my items failed to come home with me and there is no telling when I might receive them. Fourth issue, was that several bag did not get loaded and staff member at the airport was overwhelmed by the number of people trying to get information of what they needed to do for getting their bag delivered to to, there should have been more staff on hand since there was such a big issue with missing bags! The flight itself was a good flight and the onboard staff were excellent.
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