Remember last spring, when the Volcanic Ash Cloud caused chaos throughout Europe? At Cheapflights, we received hundreds of emails from readers who had trouble receiving compensation from their airlines. Here’s a rundown of what you can expect by way of compensation (thanks to the European Union):
Denied boarding?
Airlines overbook. They do this knowing that not all passengers due to fly will turn up on the day. If this looks likely, EU regulations state that the airline should ask passengers to give up their seat in exchange for cash or vouchers. And they should also offer volunteers the choice between a refund and re-routing. A passenger may also be entitled to compensation of between
