Legal notice

This website is operated by:

KAYAK Europe GmbH Claridenstrasse 25 8002 Zurich Switzerland

Contact form here

If you have questions or feedback, please visit our help page.

Contact details for business enquiries (e.g., hotel owners, agencies, marketing or advertising requests) can be found here.

EU Commission online dispute resolution platform: https://www.ec.europa.eu/consumers/odr

We do not participate in a dispute settlement procedure before a consumer arbitration board.

Managing Directors: Peer Bueller, Susana Alves D'Emic

Company identification number: CHE-353.781.308 HR

Registered with the Commercial Register of Zurich, Switzerland

Seat of the company: Zurich, Switzerland

VAT identification number: CHE-353.781.308 MWST

We can provide following information on the functioning and effectiveness of our internal complaint-handling system under Regulation (EU) 2019/1150:

Total number of complaints lodged: 0

Main type of complaints: N/A

Average time to process and resolve complaints: N/A

Outcome of complaints on an aggregated basis: N/A